Showing posts with label DCUI. Show all posts
Showing posts with label DCUI. Show all posts

27 February, 2014

VMkernel port challenge on a Distributed Switch

Recently I was working on a project which consisted of adding new hosts to a existing vSphere 5.1 environment. As the form-factor and specs where far from what the customer already had in-place, the new hosts were put in new HA-clusters. Because the new hosts have 4 10GbE NIC's, the virtual networking design had to be re-designed.
I designed one Distributed Switch for all traffic and for all clusters, regardless of the purpose of the clusters. Security wise this was agreed on by the customer, they only needed logical network separation in the form of VLAN's. This would keep the design and also the physical network configuration fairly simple.
One of the customers' requirements was that the pace they could vMotion should be a lot higher then on their current hosts, having a large amount of hosts they wanted hosts to be able to go into Maintenance mode quickly. They also wanted to speed up the patching and updating of the hosts by Update Manager.
So within the Distributed Switch design I added the use of multi NIC vMotion, I got a lot of information from the blogs of Frank Denneman and Duncan Epping especially these two blog posts How to setup Multi-NIC vMotion on a distributed vSwitch and Multiple-NIC vMotion in vSphere 5…. Of course NIOC (Network I/O Control) is also used to control / guarantee required bandwidth to the various sorts of network traffic.
Because the new hosts will use a newly created VLAN for vMotion, but the current workload needs to be moved from the current hosts to the new hosts (by the use of vMotion to prevent VM down-time) there is a challenge, vMotion traffic does not route! A simple solution to this is temporarily using a extra VMkernel interface for vMotion traffic which is in the VLAN that is also used on the current hosts for vMotion and removing this after the workload is completely moved.
All of the multi NIC vMotion VMkernel interfaces were created by the use of a PowerCLI script, which you can find in a this previous post.
The temporarily created vMotion VMkernel interfaces on the other hand were done manually and on one host something went wrong, not sure what but it looks like a duplicate IP was used for the interface. So to correct I first removed the VMkernel interface, so it would not interfere the environment anymore. After I saw that there were more IP related issues on this host and at some point the host lost its connection to vCenter, I used both a direct vSphere client to host connnect as well as the DCUI to straighten things out and get at least the VMkernel for management back up and running with the correct IP. Now keep in mind this is still all on the Distributed Switch, so when the hosts successfully re-connected to vCenter it had a error the Switch configuration was not in sync with vCenter. This synchronization takes place every five minutes usually, after some time passed the error went away and all was good.
So I could start to re-add the VMkernel interfaces for multi NIC vmotion, I ran my script and this resulted in error's. I tried to add the VMkernel interfaces manually, but this also resulted in error.
It looked like I would not be able to sort this out from the vSphere client and a the quick fix from VMware I found on the internet was to restart the vCenter service, not a possibility at the time for me. So I resorted to the CLI and esxcli.
I connected to the host by ssh and listed all its VMkernel IP interfaces with "esxcli network ip interface list" which resulted in the following output:

vmk0
   Name: vmk0
   MAC Address: 00:50:56:6a:21:2e
   Enabled: true
   Portset: DvsPortset-0
   Portgroup: N/A
   VDS Name: dvSwitch_PROD_02
   VDS UUID: 78 94 06 50 7b 69 04 20-9e 3c 07 0f e2 0f cf f5
   VDS Port: 9059
   VDS Connection: 767794954
   MTU: 1500
   TSO MSS: 65535
   Port ID: 50331658

vmk1
   Name: vmk1
   MAC Address: 00:50:56:61:57:86
   Enabled: false
   Portset: DvsPortset-0
   Portgroup: N/A
   VDS Name: dvSwitch_PROD_02
   VDS UUID: 78 94 06 50 7b 69 04 20-9e 3c 07 0f e2 0f cf f5
   VDS Port: 9436
   VDS Connection: 415422000
   MTU: 0
   TSO MSS: 0
   Port ID: 0

So there indeed are not one but two VMkernel interfaces, only one shows up in the vSphere client. If you look at the output you see that vmk1 has Enabled:false this is probably why its not visible in the vSphere client.
With esxcli network ip interface remove --interface-name=vmk1 it should be possible to remove this hidden VMkernel interface. After running the command I checked the VMkernel IP interfaces of the host again:

vmk0
   Name: vmk0
   MAC Address: 00:50:56:6a:21:2e
   Enabled: true
   Portset: DvsPortset-0
   Portgroup: N/A
   VDS Name: dvSwitch_PROD_02
   VDS UUID: 78 94 06 50 7b 69 04 20-9e 3c 07 0f e2 0f cf f5
   VDS Port: 9059
   VDS Connection: 767794954
   MTU: 1500
   TSO MSS: 65535
   Port ID: 50331658
~ #

Problem looks solved, after I was able to re-add the multi NIC vMotion VMkernel interfaces again witout any problem. In the end all it took were a couple of esxcli commands.

12 February, 2014

Orphaned VM after failed migration

When a VM is orphaned, usually I check on which datastore, cluster and folder  the VM is placed. Then I remove the VM from the inventory and add the VM again through the datastore browser (or by using PowerCLI, check at the bottom of this post).
Lately I am seeing orphaned VM's at a customer that cannot be (re-) added because the .vmx has a lock on it by a other process / host.
vCenter "thinks" the VM is still active on this host, when trying to go in to maintenance it will stop at 80% when you send a shutdown command to the host on the DCUI it will notify you that there are still VM's active on it. And from the VM' standpoint it is still active, the VM will still be running and accessible by RDP for instance !
But when you look at esxtop on that host and look at all the VM process still running, there will be no VM process active.
A quick and somewhat dirty way is to get the host to go in to maintenance mode, most of the time this will stall at eiher 65% or 80% at this timt you will see the only remaining vm on this host is the orphaned VM, login to the DCUI (or use Powercli or CLI) to send a reboot command to the host. The host will tell you that you still have active VMs on it, ignore this and have the host reboot anyway. The VM will be forcefully powered off.
After the reboot, you will find the host in maintenance mode with 1 powered-off VM present, this was the previously orphaned VM.
Take the host out of maintenance mode and power-on the VM, it will probably boot normally and if used DRS will move some VM's to the host to balance out the HA-cluster the host is in.
The method described above is as mentioned before a "quick and dirty" way and should be a last resort option in my opinion as it results in outage eg. downtime for the VM in question.
So before you go with this method make sure that there is other way to resolve the issue, for instance if there is no lock on the .vmx you could easily re-register it to vCenter without any reboots needed. If you need to do this for a larger number of VM's than have a look at one of my previous posts "VM's grayed out (Status Unknown) after a APD (All Paths Down) event on NFS datastores".

20 December, 2013

ESXi 5.1 host cannot synchronize due to an incorrect user name or password

Recently at a customer I found a issue with 8 out of a 10 host HA cluster, the 8 hosts reported a warning as seen below.
Usually this error is seen when something is changed to the vpxuser user account, as also described in VMware's KB2017460.
The solution to the problem is pretty straight forward, you disconnect the host from vCenter and use the DCUI or a ssh session to remove the vpxuser user account. After you re-connect the host again to vCenter, you ignore the warning about the bad user name and password and enter the root credentials of the host when prompted. The host will now be re-connected and vCenter will create a new vpxuser user account. After this process is finished the host should be as it was before the issue.
In this particular case I found something strange, of the 8 hosts with this issue 7 hosts did not have a vpxuser account at all. When I tried to delete the user account it just reported back "unknown" only the 8th host (I know it's always the last one) did have a vpxuser user account.
The important part to know is that when there is no vpxuser user account just a disconnect followed by a re-connect will solve the issue.

07 October, 2013

Enabling SNMP on ESXI 5.1 host results in "The ramdisk 'root' is full" events

Recently I ran into a issue when doing some work on a ESXI 5.1 Cluster, I needed to put the hosts in maintenance mode one by one. When I put the first host in maintenance I assumed that the host would be evacuated by migrating all VM's with the use of vMotion as Enterprise plus licenses where in place. But when the progress bar hit 13% the vMotion process stopped with a error. The error referred to "ramdisk (root) is full". When I checked with the customer they told me that this started happening after they configured snmp. They found that it would for some reason fill up the disk containing /var and they also found that sometimes those hosts became unresponsive to SSH and or DCUI.
After looking up the error message it quickly became clear what the relation was between snmp and "ramdisk (root) is full", the snmp service generated a .TRP file for every snmp trap sent. I believe this is not normal behavior, when I checked the functionality of snmp "esxcli system snmp test" it reported a error "Agent not responding, connect uds socket(/var/run/snmp.ctl) failed 2, err= No such file or directory" this proved my assumption was right (a successful test should result in "Comments: There is 1 target configured, send warmStart requested, test completed normally.". These files are stored in /var/spool/snmp and this location was located on non-persistent storage, in fact it was located on a 4GB ramdisk. Please check VMware KB2042772 for details on the error related to scratch location.
The snmp service will write a maximum of 8191 .TRP files, if the /var/spool/snmp location runs out of space before hitting this number you will have a host which is no longer able to vMotion, it can also become disconnected / unresponsive. And in some cases you are not able to start DCUI as there are no free inodes on the host. In this case connect to the host console (iLO, DRAC,....) and make sure you can login, then stop the vpxa service this will free up a inode and you will be able to start DCUI from the host's console (Troubleshooting options).
Now you need to remove the files that fill up the ramdisk, but first be sure that snmp is the cause of the issue by checking the file count in /var/spool/snmp "ls /var/spool/snmp | wc -l" if the result is above 2000 files snmp is most likely the cause.
To remove the files you can go 2 ways, move to the /var/spool/snmp dir and remove all .TRP files "for i in $(ls | grep trp); do rm -f $i; done" but I also found that stopping the snmp service "esxcli system snmp -e No" also clears the dir most of the times.
When the files are removed the host will start responding normally again, you will be able to start the vpxa service again "/etc/init.d/vpxa start" if you had to stop it previously.
The permanently fix this issue you need, as stated earlier to change to scratch location preferably to a local or shared datastore (VMFS or NFS). You can do this by editing the advanced settings (software) of the host “ScratchConfig -> ScratchConfig.ConfiguredLocation” after changing a reboot is mandatory to apply the change.
If you have to go thru a number of hosts , you might want to do this by using PowerCLI. If your lucky and the naming convention of the (local) datastores is uniform you will be able to automate all actions. If not (like in my particular case) you either go it host by host with the use of the vSphere (web) client. Or you could use a small script to look up all datastores, let you select the (local) datastore and update the advanced settings for you. sample script below.




VMware KB used as reference : KB2001550 KB2040707 KB1010837